OpenVPN is used to ensure a secure connection between client and server.
If you are using our VPN option to connect to your server, you may refer to this guide on how to connect to the VPN using provided VPN configuration.
1. Download OpenVPN client to your local PC
Download links :
Windows:
https://openvpn.net/downloads/openvpn-connect-v3-windows.msiMac:
https://openvpn.net/downloads/openvpn-connect-v3-macos.dmgI'm using Windows OS, therefore, I will be downloading client for Windows OS, click download as below screenshot

2. Proceed to install the OpenVPN Client, click Next until you can choose to install as below

3. Once installation completed, you may open the OpenVPN client which look as below

4. Click File and Browse, locate the VPN config that provided by our Technical Team.

5. After importing, you may enter your Username, tick Save Password and then enter your VPN user Password which also provided by our Technical Team. Once done, click Add to complete the import process.

6. Next, click the button to connect to the VPN

7. If the connection is successful you will get output as below

If you are having issues in connecting to TITAN's VPN, you can always contact our Technical Team at support@titansi.com.my.